Description
 

In this workshop, participants will learn the structured problem-solving approach that uses a tool called the A3 Problem-Solving Report.  The A3 report is a tool that Toyota uses to propose solutions to problems, give status reports on ongoing projects, and report results of information gathering activity. The term "A3" is derived from the paper size used for the report, which is the metric equivalent to the 11" x 17" paper. 

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You will learn the steps to proceed from problem identification to resolution in a fashion that fosters learning, collaboration, and personal development.  The problem-solving team records the results of investigation and planning in a concise, two-page document (the A3 Report) that facilitates knowledge sharing and collaboration.

Recommended Audience

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• Facilitated by our Certified Management Consultant (Japan) and Certified Lean Six Sigma Black Belt, this workshop is recommended for Lean Managers, Operations/ Production Managers, Engineers and Practitioners.

Methodology
 

• Lectures, examples, group activities and discussions and Q&A.

• Participants are encouraged to bring their problems to the class to practise the A3 problem solving process

Learning Objectives

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1. Understand the principles and significance of A3 thinking in continuous improvement.

2. Learn the step-by-step A3 problem-solving process, from theme development to follow-up.

3. Acquire proficiency in utilizing A3 problem-solving tools for effective analysis and decision-making.

4. Develop skills for creating clear, concise A3 reports and gain practical tips for successful problem-solving.

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Workshop Outline
 

• Introduction to A3 Thinking

• What Is A3 Problem Solving

• Comparison of A3 Problem Solving Process with Other Common Approaches

• Why use A3 Problem Solving

• The A3 Problem Solving Process: Step-by-step

        -  Theme

        -  Background

        -  Current Condition & Problem Statement

        -  Goal Statement

        -  Root Cause Analysis

        -  Countermeasures

        -  Check Results

        -  Follow Up Actions

• Essential A3 Problem Solving Tools

        -  e.g. Check Sheet, Pareto Chart, 5 Whys, Cause & Effect Diagram

• Other Applications of the A3 Thinking Process

        - Making a Proposal

        - Providing a Status Update

• Common Pitfalls to Avoid

• Practical Tips for Success

• Summary

 

Award of Certificate



• Certificate of Attendance will be issued to participants who have attended at least 75% of the workshop

 

Duration



• 2 days