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Allan Ung
Mar 64 min read
Digital Transformation: Bridging the Customer Service Gap
Allan Ung Bridging the Gap Between Digital Transformation and Customer Experience in Customer Service In today's digital age, businesses...
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Allan Ung
Aug 19, 20233 min read
The Power of a Customer-Centric Value Proposition Canvas
Allan Ung Introduction In today's fast-paced business landscape, understanding your customers' needs and creating compelling value...
144 views
Allan Ung
Feb 26, 20235 min read
Hoshin Planning: The Ultimate Strategy for Sustainable Growth
by Allan Ung Introduction In today's competitive business environment, strategic planning is essential for organizations to stay ahead of...
181 views
Allan Ung
Feb 25, 20234 min read
Design Thinking: A Cyclical Approach to Innovation
Allan Ung "Design is not what is looks like or feels like. Design is how it works." Steve Jobs Introduction Design thinking is a...
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