Digital Transformation: Bridging the Customer Service Gap
Allan Ung Bridging the Gap Between Digital Transformation and Customer Experience in Customer Service In today's digital age, businesses...
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Allan Ung
Aug 19, 20233 min read
The Power of a Customer-Centric Value Proposition Canvas
Allan Ung Introduction In today's fast-paced business landscape, understanding your customers' needs and creating compelling value...
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Allan Ung
Feb 26, 20235 min read
Hoshin Planning: The Ultimate Strategy for Sustainable Growth
by Allan Ung Introduction In today's competitive business environment, strategic planning is essential for organizations to stay ahead of...
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Allan Ung
Feb 25, 20234 min read
Design Thinking: A Cyclical Approach to Innovation
Allan Ung "Design is not what is looks like or feels like. Design is how it works." Steve Jobs Introduction Design thinking is a...
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