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Allan Ung Image: Unsplash "The greatest threat to our planet is the belief that someone else will save it." Robert Swan In today's...

Allan Ung Fare gates at a Singapore train station (Photo: Vulcan Post) "You've got to start with the customer experience and work back...

Allan Ung "Kaizen means ongoing improvement involving everybody, without spending much money." Masaaki Imai Introduction Kaizen , a...

Allan Ung "Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is...

Allan Ung “The future is digital. It’s not a question of if; it’s a question of when.” Marc Benioff Salesforce CEO Introduction In...

Allan Ung "The essence of strategy is choosing what not to do.” Michael Porter Introduction Strategic planning has become more critical...

Allan Ung "The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic." Peter Drucker...

Allan Ung “Genchi Genbutsu [go and see the actual situation] means imagining what you are observing is your own job, rather than somebody...

by Allan Ung "Good workplaces develop beginning with the 5S's. Bad workplaces fall apart beginning with the 5S's.” Dr. Hiroyuki Hirano 5S...