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Allan Ung In the pursuit of operational excellence, organizations often seek tools that can assess their progress and guide their...

Allan Ung Image: Unsplash "The greatest threat to our planet is the belief that someone else will save it." Robert Swan In today's...

Allan Ung Inside the MRT train, Singapore. (Credit: ProjectManhattan, CC BY-SA 3.0 ) Introduction SMRT, Singapore's prominent public...

Allan Ung Navigating Online Shopping Woes: Lessons from Shopee's Wrong Product Delivery "Your most unhappy customers are your greatest...

Allan Ung "Kaizen means ongoing improvement involving everybody, without spending much money." Masaaki Imai Introduction Kaizen , a...

Allan Ung "Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is...

Allan Ung “Eliminating what is not wanted or needed is profitable in itself.” Philip Crosby Introduction In today's competitive business...

Allan Ung Introduction In today's competitive business landscape, optimizing efficiency and reducing unnecessary costs are essential to...

Allan Ung "The purpose of visual management is to make the invisible visible." Taiichi Ohno Introduction Visual management is a powerful...