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Shopee Online Shopping: Lessons from a Wrong Product Delivery Experience
Allan Ung Navigating Online Shopping Woes: Lessons from Shopee's Wrong Product Delivery "Your most unhappy customers are your greatest...

Allan Ung
Feb 9, 20245 min read
182 views


Emotional Intelligence for Leaders: How to Strengthen Your Leadership Skills
Allan Ung "The greatest skill you can possess is the ability to manage your own emotions." Brian Tracy Introduction Emotional...

Allan Ung
Apr 14, 20236 min read
117 views


Customer Journey Mapping: How to Design Experiences That Win Customers
by Allan Ung Steve Jobs once wisely stated, "You've got to start with the customer experience and work back toward the technology – not...

Allan Ung
Sep 14, 20213 min read
256 views
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