Navigating the Maze of Online Shopping on Shopee: Lessons Learned from a Wrong Product Delivery
Allan Ung Navigating Online Shopping Woes: Lessons from Shopee's Wrong Product Delivery "Your most unhappy customers are your greatest...
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Allan Ung
Mar 31, 20237 min read
Transforming Your Customer Service Strategy: How to Go From Good to Great
Allan Ung "When dealing with people, remember you are not dealing with creatures of logic, but creatures of emotion.” Dale Carnegie In...
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Allan Ung
Sep 14, 20213 min read
How to Craft Effective Customer Journey Maps for Business
by Allan Ung Steve Jobs once wisely stated, "You've got to start with the customer experience and work back toward the technology – not...
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