​Description

ISO 41001:2018 is the world’s first Facility Management (FM) international standard. FM is an organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and productivity of the core business.

 

ISO 41001 provides the basis for a common interpretation and understanding of FM and the ways in which it can benefit organizations of all kinds. The standard enables an organization to demonstrate that it has a robust process through which to design, manage and improve its integrated FM system.

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This presentation can be used to brief your employees, new hires and potential auditees so as to create awareness of the ISO 41001:2018 standard. Alternatively, the presentation may be used to supplement your materials for the training of FM professionals and internal auditors.

 

It covers the what and why of ISO 41001, the FM system clause structure, and also offers practical tips on how to handle an audit session. When you are done teaching this material to your employees, they will be much more informed and comfortable with ISO 41001.

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Learning Objectives

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1. Provide background knowledge of ISO 41001.

2. Gain an overview of ISO 41001 structure.

3. Understand the ISO 41001 certification process.

4. Gather useful tips on handling the audit session.

 

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Contents​
 

1. Overview of ISO 41001

• About ISO

• What are Standards?

• What Standards are Not

• Introduction to Facility Management

• International Standards that Incorporate Facility Management

• What is ISO 41001?

• ISO's Definition of Facility Management

• Who Can Use the ISO 41001 Standard?

• Objectives of the ISO 41001 FM System

• How Does ISO 41001 Work?

• Benefits of ISO 41001 Implementation

• Advantages of Certification

 

2. ISO 41001 Structure

• Annex L - Implications

• Overview of Annex L

• The ISO 41001 Structure is Aligned to the Common Structure for MSS

• The Plan-Do-Check-Act (PDCA) Process Model

• ISO 41001 Approach is Based on the PDCA Cycle

• Process Approach Methodology in Facility Management

• Important Notes of the FM Standard

• PDCA and ISO 41001 Clause Structure

• ISO 41001 Key Clause Structure (4-10)​

  • Context of the Organization

  • Leadership

  • Planning

  • Support

  • Operation

  • Performance Evaluation

  • Improvement

 

3. ISO 41001 Certification

• Becoming ISO 41001 Registered

• The ISO 41001 Certification Process

• Audit Findings​

 

4. Handling an Audit Session

• Rights of Auditee

• Rights of Auditor

• How to Handle the Audit Session?

• Auditee’s Conduct

• Do’s

• Don’ts

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You may also be interested in the following Management System Standards (sold separately):

1. Net Zero Guidelines (Based on IWA 42:2022)

2. ISO 9001:2015 (QMS) Awareness Training

3. ISO 13485:2016 (Medical Devices - QMS) Awareness Training

4. ISO 14001:2015 (EMS) Awareness Training

5. ISO 19011:2018 Auditing Management Systems Training

6. ISO/IEC 20000-1:2018 (SMS) Awareness Training

7. ISO 22000:2018 (FSMS) Awareness Training

8. ISO 22301:2019 (BCMS) Awareness Training

9. ISO 26000:2010 (Social Responsibility) Awareness Training

10. ISO/IEC 27001:2022 (ISMS) Awareness Training

11. ISO 31000:2018 (Risk Management) Awareness Training

12. ISO 37000:2021 (Governance of Organizations) Awareness Training

13. ISO 37001:2016 (ABMS) Awareness Training

14. ISO 37301:2021 (CMS) Awareness Training

15. ISO 41001:2018 (FM) Awareness Training

16. ISO 45001:2018 (OH&S) Awareness Training

17. ISO 50001:2018 (EnMS) Awareness Training

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